Privacy policy
This policy covers hopfinch.com and the email you send us. Each Hopfinch product also has its own privacy page that says exactly what that product handles. They are listed at the end.
Who we are
Hopfinch is a sole proprietorship based in Bengaluru, India. For anything about your personal data, write to [email protected].
The website
- No cookies. hopfinch.com sets no cookies and stores nothing in your browser.
- Visit counts. We count visits with Cloudflare Web Analytics. It records the page you viewed, the site that linked you here, your browser, device type and country. It sets no cookies, does not follow you across sites, and shows us totals, not individual visitors.
- Hosting. Cloudflare serves the site. Like any web host, it processes your IP address to deliver pages and to block attacks. Our fonts and images come from hopfinch.com itself, so your browser contacts no other company to show them.
When you email us, we receive your address, your message and anything you attach. We use them only to answer you. Our email runs on Google Workspace. We keep a conversation while it is useful for helping you, and delete it when it is not, unless the law requires us to keep a record of a purchase.
Purchases
When you buy from our website, the checkout is run by our merchant of record, Dodo Payments. Dodo is the seller of record for the purchase and handles payment, tax and invoices. It collects your payment details; we never see your card number. We receive your name, email address, country, what you bought and the order status. We use them to deliver the product, to answer your questions, and to keep the business records Indian tax law requires.
When you buy through an app store, that store handles the payment under its own privacy policy. We receive only the order details the store shares with developers.
Who else handles data
- Cloudflare: hosting and visit counts.
- Google Workspace: our email.
- Dodo Payments: checkout, payment and tax, when you buy from our website.
We do not sell personal data, share it for advertising, or use it to train AI models. These companies run servers in many countries, so your data may be processed outside your own country, including outside India. Each protects it under its own agreements and safeguards.
Your rights
Wherever you live, you can ask us to show you the personal data we hold about you, to correct it, to delete it, or to stop using it. Write to [email protected]. We answer within 30 days and never charge for this.
India. The Digital Personal Data Protection Act, 2023 gives you these rights, and you may nominate someone to use them for you. Its main duties for businesses apply from May 2027. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
European Union and United Kingdom. The GDPR gives you these rights. We rely on our legitimate interest to count visits and keep the site secure, and on our contract with you to deliver what you buy and to answer you. You can also complain to your data protection authority.
Children
Our website and products are made for adults. We do not knowingly collect personal data from anyone under 18.
Security
We collect as little as we can, use providers with strong security records, and protect our accounts with two-step sign-in. If a breach ever puts your data at risk, we will tell you and the authorities as the law requires.
Changes
If we change this policy, we update the date at the top. If a change is significant, we will also say so on this page before it takes effect.
Product privacy pages
Each product's privacy page lists exactly what that product handles.